Question about PackeTV System Protection

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PackeTV System Protection

For qualifying customers who wish for additional levels of support

Related Products

For qualifying customers who require comprehensive system support, Visionary Solutions Inc. offers PackeTV® System Protection directly.

The program provides the following benefits:
  • Priority Support.  Your support requests will receive a prompt response from a Visionary Solutions technician who be assigned specifically to your account.
  • System Updates. All critical updates of system software and hardware firmware are included.
  • System Upgrades. All system software and hardware firmware upgrades are included. This does not include system module feature upgrades.
  • Advanced Hardware Replacement. Hardware requiring replacement as determined by Visionary Solutions will be shipped within 24 hours of the customer request. System hardware is directly supported by Visionary.
  • Out of Coverage Hardware Replacement Discount. Hardware which has been damaged and is not covered by the standard and extended warranty or system protection will be replaced or repaired at a discount.
  • Annual Subscription Fee.  PackeTV® System Support includes the annual system subscription fee.
  • Activation Fee.  When purchased with a complete PackeTV® IPTV System, the PackeTV® Activation fee is waived.
Buy with Confidence:
Visionary has a standard 30-day Evaluation Program and Limited 12-month Product Warranty & Non-Warranty Policy. Visionary also offers Extended Limited Product Warranties providing extended protection for your equipment investment.